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Tanner Smallwood

DevOps Engineer

Experience

Systems Engineer | October 2022 - Present

Zumiez | Lynwood, WA

Spearheaded a large-scale migration of 400+ servers from on-premise infrastructure to AVS, coordinating across three companies and various teams. Managed all stages, from planning to implementation, resulting in streamlined infrastructure management and enhanced scalability
Managed Linux-based applications and services, including PHP and email servers, to support a high-traffic website with over 3M monthly visitors
Orchestrated the development of pipelines using GitLab CI/CD, Terraform, and Chef to accelerate website deployments and promote agile release cycles
Dynamically scaled the web environment using IaC tools, such as Chef and Terraform, during peak seasons while leveraging New Relic to optimize resource usage and ensure optimal performance
Championed an initiative to consolidate all servers onto one hypervisor platform, VMWare, which reduced our infrastructure portfolio, reduced costs, simplified management overhead, and reduced the attack surface
Led the upgrade of Windows server infrastructure from multiple outdated versions (2008-2012) to Server Core 2022, significantly enhancing security and increasing uptime by over 15%
Increased data middleware platform uptime from 90% to 99% by resolving ongoing issues that caused the system to be unavailable, ensuring reliable and efficient data processing and transfer
Developed bash scripts for routine system administration tasks, such as backup and recovery, database recovery, and system monitoring, which improved efficiency throughout various teams in the organization

IT Engineer | April 2019 – March 2022

The Heising-Simons Foundation | Los Altos, CA

Executed a large-scale transition from on-premise server infrastructure to cloud-only (Azure and other SaaS platforms), decreasing the overall cost and effort of maintenance while also increasing systems scalability and reliability
Authored bash scripts to initiate and monitor services for Linux-based door security systems, significantly improving system uptime which allowed other teams to increase their productivity
Built the infrastructure for the deployment of Windows Autopilot and combined that with custom Powershell scripts to automate and ensure a consistent user and computer onboarding experience
Spearheaded collaboration with senior leadership to establish a secondary foundation, increasing the combined dollars awarded by $15,000,000. The project involved creating completely separate security, email, and file storage systems
Boosted overall security posture by instituting over 250 security changes and policies. Initiatives included implementing MFA, conditional access and data governance policies, and a new EDR system
Implemented an anti-phishing system (PhishER) and conducted quarterly phishing campaigns which brought the foundation's phish-prone percentage down by 40%
Planned, built out, and implemented new cloud systems including; Crowdstrike, Lastpass, CloudAlly, Asana, Teamviewer, Robin, and Printix which streamlined workflows across the organization
Overhauled IT documentation, creating over 50 'How-To' guides for staff and 45 system configuration documents for IT, empowering individuals to be more self-sufficient

System Administrator | August 2015 – March 2019

Team San Jose | San Jose, CA

Developed the skills and expertise of a diverse team by providing training and mentorship to 4 IT interns, 4 help desk technicians, and 2 junior system administrators
Automated the user and computer onboarding experience using various tools and Powershell scripts cutting down the process timeline from a matter of weeks to less than a day
Developed custom PowerShell scripts and leveraged tools such as Intune to automate deployment and updates of drivers, firmware, operating systems, and business applications. Thus saving over 40 hours a month and significantly reducing the attack surface of the environment
Led a seamless VoIP phone system upgrade for 200+ users, achieving a zero-downtime implementation ensuring uninterrupted communication across the organization
Directed the expansion of wireless network infrastructure across a multi-acre campus increasing multiple dependent systems' flexibility and reliability